Accessibility

Parking

Handicapped parking is available for all public buildings. In inclement weather, visitors with mobility issues should park at the Manton Research Center. Passengers may be discharged at the door; drivers can park in lot P2 or P3. For more information, contact Visitor Services at 413 458 0592.

Wheelchairs

A limited number of wheelchairs is available for use free of charge; they are located in the orientation center near the main entrance to the Clark Center, the Manton Research Center, and the Lunder Center at Stone Hill. All public spaces, including all galleries, are accessible to visitors using wheelchairs.

Canes

Canes with flat rubber tips may be used in the galleries; however, long walking sticks, ski-pole-style (pointed-end) sticks, tall umbrellas, and other types of non-medical aids are not permitted in the galleries.

Baby strollers and diaper changing

Children’s strollers are permitted throughout the museum. A limited number of strollers are available for use free of charge, located in the orientation booth near the entry to the Clark Center. Diaper-changing stations are available in men’s and women’s restrooms.

Service animals

Service animals are welcome in all areas of the museum. For your convenience, please notify a volunteer or admission staff member of your service companion upon arrival.

Personal Items

Purses and luggage

Purses carried by hand, worn under the arm or on the front, are permitted. Please note that luggage—including carry-on bags, duffels, and oversize backpacks—is not allowed in the galleries. These items cannot be accommodated by our limited lockers, so please leave them in your car or on the bus. Clark staff and security officers are not permitted to hold or store personal items for visitors.

Umbrellas

Umbrellas, including large, small, and hand-held pop-up styles, are not permitted in the galleries. Umbrella bags will be available at the entrance to the Clark Center, and storage racks and lockers are located in the lower level coatroom of the Clark Center, entries to the Manton Research Center, and adjacent to the restrooms at the Lunder Center at Stone Hill. You may also hang your umbrella with your coat on our coat racks.

Outerwear

While outerwear is permitted in the galleries, you may be more comfortable leaving your heavy coats, hats, and gloves at our coat rack or in a locker. The galleries are maintained at a constant comfortable temperature and humidity throughout the year. During the humid summer months the galleries may feel cool, so you may wish to carry a light shawl or sweater.


Parcels, Totes, and Carriers

Front-style baby carriers are welcome. Objects such as packages and tote bags larger than 11 × 15 x 18 inches, backpacks, backpack-style purses, and rigid baby carriers worn on the back are not permitted in the galleries. Lockers, requiring a $0.25 key deposit, are available in the lower level of the Clark Center, in the auditorium corridor of the Manton Research Center, and adjacent to the restrooms of the Lunder Center at Stone Hill. Items too large for lockers should be left in your car or on the bus. Clark staff and security officers are not permitted to hold or store personal items for visitors.

In the Galleries

Cell phones

Speaking on your cell phone is welcome in all public areas outside the galleries. Cell phones or tablets may be used to download the multimedia guide in the galleries. To download the app, click here. [link to app]

Photography

Visitors are welcome to photograph and videotape in the permanent collection galleries, but lights, flashbulbs, and tripods are not permitted. No professional photography is permitted without prior arrangement with the Clark’s communications staff.

Sketching and copying

Visitors may use only graphite pencils, sketch pads, and notebooks in the galleries. Pastels, crayons, ink pens, markers, charcoal, paint, and tape measures are not permitted, and easels are only allowed by special permission from the Clark’s registrar arranged prior to the visit. Sketching and copying of temporary exhibitions, works on loan, or works by living artists are not permitted. Visitors are requested to remain at least two feet from a work while sketching or writing.


Laptops and Tablet Computers

Laptops and tablets are welcome in the permanent collection, but are not permitted in the special exhibition galleries. Free public wireless access is provided by the Clark in public lobby and dining areas including the Clark Center courtyard, the Manton Research Center library and reading room, and Lunder Center at Stone Hill terraces. 


Food and Drink

Food and drink (including water bottles) are not permitted in the galleries. 

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Smoking

Smoking is not permitted inside the buildings. Waste receptacles are provided at the designated smoking area near the interior entrance to the Manton Research Center.

Pets

Pets are not allowed inside the buildings. Please do not leave a pet unattended in your car. Clark visitors love animals and quickly notify security about animals left unattended.

Lost and found

To report a lost or found item, please speak with the admissions or volunteer staff or notify one of the security staff in the galleries. Clark security may be reached at 413 458 2030 ext. 212.

First aid

Inform the nearest security officer if you require first aid in the galleries.

Frequently Asked Questions

Q: Do I have to purchase admission tickets in advance for special exhibitions?
A: No. General admission tickets include all permanent and special exhibitions on view. Tickets are not timed.
 
Q: How do I order tickets for events?
A:  If the event requires tickets or reservations, you may purchase online, at the admissions desk, or by calling the box office at 413 458 0524.
 
Q: How much time should I plan for my visit?
A:  The Clark offers a unique experience that varies according to individual interests. Some visitors might explore a few galleries in an hour; others might stay for three hours or more if they plan to sketch in the galleries, eat a meal, or hike the nature trails.
 
Q: Should I bring my children to the Clark?
A: Yes! The Clark welcomes children of all ages. The Education Department offers a family gallery guide for special summer exhibitions, and sketch pads are also available during the school year. A limited number of strollers are available at no charge for children old enough to sit up unaided. Personal strollers are also welcome in the galleries.
 
Q: Are those Clark cows and horses in the meadow?
A: The Stone Hill meadow’s cows and horses belong to a local farmer, not the Clark, but are a favorite sight for visitors of all ages!
 
Q: Does the Clark have Wi-Fi?
A: Wi-Fi is available in the Clark Center, dining areas, and in the library reading room.